Elements and Performance Criteria
- Identify work requirements.
- Work orders are reviewed to identify requirements, including site characteristics and specific requests, according to company requirements.
- Client needs and expectations are identified and communicated according to work order and company requirements.
- Hazards and risk control measures relevant to the work site are confirmed according to company and compliance requirements.
- Organise equipment and materials.
- Past work orders are reviewed when available and equipment, personal protective equipment (PPE) and material requirements are estimated according to company requirements.
- Required equipment, materials and suitable PPE are accessed according to company requirements.
- Operational effectiveness of equipment is checked according to manufacturer specifications and company requirements.
- Suitable PPE is selected and checked for correct fitting according to manufacturer specifications and company and compliance requirements.
- Allocate work orders.
- Schedule of work orders, to be completed within specified time and budget, is developed according to client, company and compliance requirements.
- Work orders are allocated according to company and compliance requirements.
- Schedule, work orders and associated instructions are communicated to staff according to company requirements.
- Schedule and work order instructions are confirmed, and where necessary, clarified with staff according to company requirements.
- Provide training and assessment opportunities.
- Staff members’ skill gaps are identified according to company requirements.
- Staff members are encouraged to seek clarification and feedback on work performance and training needs and opportunities according to company requirements.
- Relevant training opportunities are provided according to company requirements to meet identified skills gaps and provide for continuous improvement.
- Assessment opportunities are arranged to enable staff to gain formal recognition of skills according to company requirements.
- Monitor performance.